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How to order

Make purchases easily and quickly at the Finlayson online shop

Browse through the range of products in our online shop by using the product menu or the handy product search function. Learn more about the products by clicking on a product’s name or image in the list of products. Once you have found a product you would like to purchase, click the Add to cart button to move the product to your shopping cart. You can find the shopping cart and its contents in the upper right corner of the page. You can continue to browse through our products and add more to your shopping cart whenever you want.

1. Ordering

When you want to order the products in your shopping cart, proceed to your shopping cart and click the Proceed to checkout button, which will take you to the checkout page. First, review the contents of your shopping cart. During this step, you can still edit the quantities of the products or remove products from the shopping cart. If you wish to continue shopping, click the Continue shopping link in the upper left corner of the page. If you have a discount code to our online shop, you can activate it on the checkout page. Once you have checked that your shopping cart contains the right number of the products of your choice, you can proceed to enter your customer information. 

2. Customer information

Enter your personal information into the customer information fields. Please check that you have provided a valid e-mail address and phone number. You will receive a notification once your order is delivered, which is why it is important that you enter a phone number into the Phone field. If the order is delivered to a different address, choose a different recipient for the order. Next, please enter the recipient’s contact information.
If you would like to register a customer account at the Finlayson online shop, you can do so by choosing a customer ID (such as your e-mail address) and password. Next, click the Register here button.
Register as a customer » 

3. Delivery method

After you have filled in your customer information, you can select a delivery method by clicking the icon for your preferred delivery method. You can see the delivery costs when you choose a delivery method. The following delivery methods are available at our online shop:

4. Payment method

Next, choose a payment method by clicking the icon for your preferred payment method. At the Finlayson online shop, you can pay for your purchases in a secure and convenient manner by credit card. 

5. Confirm your order

Before you confirm your order, please review your order and make sure that the information you have provided is accurate. Lastly, please read and accept our Terms and Conditions. Confirm your order by clicking the Place order button. You will be sent an e-mail confirming your order, and a link for tracking your order.  
Do you need help with ordering at our online shop?
If you need help with ordering at our online shop, please contact our customer service by e-mail at: [email protected]. Our customer service team will be happy to advise you with any questions you may have regarding our online shop.